Terms & Conditions

Welcome to YP2 VENTURES LLP (“YP2”, “we,” “us,” or “our”). This www.yourpartypassport.com is an internet-based travel portal owned and operated by YP2 VENTURES LLP (“YP2”), a Limited Liability Partnership (“LLP”) incorporated under the Limited Liability Partnership Act, 2008 and rules made thereunder, with the registered office at 1803 B Wg Shila Bina CHS, Ltd Ekshar Road, Borivali, Mumbai, Borivali West, Maharashtra 400091, India. YP2 by its site www.yourpartypassport.com shall provide the user (“You” or “Your”) travel-related information including but not restricted to reservations for airlines, hotels, railway, holiday packages etc., their pricing and availability across cities and rural areas throughout India and abroad during the year through the Supplier(s).

This User Agreement (“Agreement”) sets out the terms and conditions on which YP2 shall provide the Services to the User through the Site and also governs your use of our services, site, and any related platforms (collectively, the “Services”). By using our Services, you the user (“You” or “Your”) agree to be bound by this Agreement. Without prejudice to the terms of this Agreement, and subject to the specific Services selected by you, these services shall be required to reviewed and expressly accepted with the applicable terms of service governing such Services, which may be amended, supplemented, or replaced by YP2 from time to time. Such terms of service shall be incorporated herein by reference and shall form an integral part of this Agreement. In the event that any of the terms, conditions and notices contained in this Agreement conflict with the additional/other terms and guidelines specified by the supplier(s), then the latter terms/guidelines shall prevail. YP2 at its sole discretion reserves the right not to accept any order placed by you through the site without assigning any reason thereof. Any contract to provide any service by YP2 is not complete until full money towards the service is received from you and accepted by YP2. Please read it carefully before proceeding:

1. Definitions

“Agreement” shall mean to this User Agreement;

“Cookies” shall mean and include web beacons and similar tracking technologies;

“Content” shall mean and include to all intellectual property rights, including without limitation copyrights, trademarks, service marks, trade names, logos, designs, text, graphics, software, and other content displayed on or made available through the Site;

“Eligible persons” refers to and includes persons who can form legally binding contracts under the Indian Contract Act, 1872 and shall not include persons such as minor who are not competent to contract are not eligible to use the site.

Provided a minor may use or transact on the site and/or transact under the strict supervision of a person of legal contracting age and shall include legal guardian or parents.

“Force Majeure Event” shall mean and include events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics or epidemics, earthquakes, floods, storms, fires, war, terrorism, civil unrest, riots, strikes or labour disputes, government actions, orders or regulations, closure of airports or borders, cancellation of transportation services, breakdown of utilities or communication systems, technical failures, or any other event of a similar nature.

“Platforms” shall mean and include to YP2’s websites, mobile applications, sales persons, offices, call centres, branch offices, franchisees, agents etc;

“Prices” refers to and includes fares, rates, quotations;

“Registration Data” refers to providing true, accurate, current, and complete information, including details relating to the User and any beneficiaries, as required during registration or booking;

“Site” refers to the websites and the mobile applications of YP2;

“Third-Party Sites” refers to sites which are operated and controlled by independent entities and are not under the ownership, management or control of YP2;

“Suppliers” refers to relevant airline, hotel, tour operator, wholesaler, transport provider, or other third-party service supplier;

“User” shall mean any individual who enquire about, accesses, or purchases any product(s) or service(s) offered by YP2, where the selected country/region is India, through YP2’s website(s), mobile application(s), sales representatives, offices, call centres, branch offices, franchisees, agents, or any other authorised channel. Such individual shall be deemed to have read, understood, and agreed to be bound by the terms of this Agreement and shall, where the context so requires, be referred to as “Customer”, “you” or “your.”

“YP2 VENTURES LLP” refers to a Limited Liability Partnership (“LLP”) incorporated under the Limited Liability Partnership Act, 2008 and relevant rules made thereunder, with its registered office at 1803 B Wg Shila Bina CHS, Ltd Ekshar Road, Borivali, Mumbai, Borivali West, Maharashtra 400091, India and shall, where the context so requires, be referred to as “YP2”, “we,” “us,” or “our” to this agreement.

2. Terms of Use

By accessing the site, you agree that, you have read, understood, and agree to be bound by all of these Terms of Use. If you do not agree with all of these Terms of Use, then you are expressly prohibited from using the Site.

You agree that acceptance of this Agreement through electronic means, such as clicking “I Agree”, proceeding with bookings, using the Site or Application, or making payment, constitutes a legally binding contract under the Information Technology Act, 2000.

Electronic records, system logs, transaction data, emails, and digital communications maintained by YP2 shall constitute valid and admissible evidence in any legal proceedings.

Please revisit this area of the Site from time to time as we may change these terms and conditions occasionally and your continued use of the Site will constitute your acceptance of the amended terms and conditions.

The Site must be used by eligible persons who can form legally binding contracts under the Indian Contract Act, 1872. In pursuance to the Indian Contract Act, 1872, persons including minors who are not competent to contract are not eligible to use the site.

3. Eligibility

The Site and Services are intended solely for individuals who are eighteen (18) years of age or older and who are legally competent to enter into binding contracts under applicable law. Any person below the age of eighteen (18) years shall not be entitled to register, create an account, or use the Site independently. Where access is permitted to a minor, such access shall be strictly under the supervision of a parent or legal guardian, who shall be deemed to have reviewed and accepted these Terms of Use and shall assume full responsibility for the minor’s use of the Site.

YP2 reserves the right, at its sole discretion, to suspend or terminate any account and restrict access to the Site and Services without notice if it is determined that the User is a minor, lacks legal capacity to contract, or has provided false, inaccurate, or misleading information regarding age or eligibility at the time of account registration or thereafter.

4. YP2 only an Intermediary and Booking agent

YP2 acts solely as an intermediary and booking agent on behalf of third-party service providers, including but not limited to airlines, rail operators, road transport operators, hotels, and other accommodation or travel service suppliers (“Suppliers”). YP2 does not own, operate, manage, or control any such travel or accommodation services and shall not be deemed to be the provider of any such services. Accordingly, YP2 assumes no liability or responsibility for any acts, omissions, defaults, delays, deficiencies, cancellations, or failures in performance by any Supplier.

YP2 makes no representations or warranties, express or implied, regarding the quality, standard, safety, availability, continuity, or suitability of any product or service offered by any Supplier, nor does it guarantee the availability of promotional offers, discounted fares, pricing accuracy, or specific travel packages.

All tickets, vouchers, confirmations, itineraries, and other travel documents are issued subject to the respective tariffs, rules, restrictions, and terms and conditions of the relevant Suppliers, in addition to the terms of this Agreement, and are issued by YP2 strictly in its capacity as an agent and not as a principal. The travel products and services sold through YP2 are subject to availability and can be withdrawn without notice by YP2 at any point of time.

5. Responsibilities of YP2

• Generation of a valid ticket through its suppliers.
• Sending an SMS, WhatsApp, Email for ticket confirmation/cancellation.
• Rendering voice and email support services to address issues arising from ticket bookings, cancellations, and refunds, in accordance with applicable policies and procedures.

6. Mobile Application Licence and Use Restrictions

If you access the site and/or Services through YP2’s mobile application (“Application”), YP2 hereby grants you a limited, revocable, non-exclusive, non-transferable licence to download, install and use the Application solely on wireless electronic devices owned or lawfully controlled by you, strictly in accordance with these Terms and solely for your personal, non-commercial use.

You shall not, directly or indirectly:

a) decompile, reverse engineer, disassemble, decode or otherwise attempt to derive the source code of the Application;

b) modify, adapt, translate, enhance, create derivative works from, or otherwise alter the Application;

c) use the Application in violation of any applicable law, regulation or third-party rights;

d) remove, obscure or alter any proprietary notices, including copyright, trademark or ownership notices;

e) use the Application for any commercial purpose, revenue-generating activity or any purpose not expressly permitted under these Terms;

f) make the Application available over a network or environment enabling simultaneous access by multiple users or devices;

g) use the Application to develop or operate any product, service or software that competes with or substitutes the Application, directly or indirectly;

h) use the Application to transmit automated queries, bulk communications or unsolicited commercial messages; or

i) use any proprietary information, interfaces, software or intellectual property of YP2 in the development, distribution or licensing of any application, device or service intended for use with or in competition with the Application.

Apple App Store and Google Play Store Terms

Where the Application is downloaded from Apple App Store or Google Play Store (each an “App Distributor”), the following shall apply:

a) the licence granted to you is limited to use of the Application on devices operating on Apple iOS or Android platforms, as applicable, in accordance with the usage rules prescribed by the respective App Distributor;

b) YP2 shall be solely responsible for providing maintenance and support services for the Application as required under these Terms or applicable law, and the App Distributors shall have no obligation to provide any support or maintenance;

c) You acknowledge that the App Distributors are third-party beneficiaries of this licence and shall be entitled to enforce the relevant provisions of these Terms against you.

7. User’s Identification

You shall ensure that all personal and travel details of each traveller, including names, dates of birth, and identification particulars, are accurately entered at the time of booking and strictly correspond with the relevant passport, government-issued identification, or travel document, as applicable. You acknowledge that discrepancies between the booking details and the traveller’s official identification may result in denial of boarding, refusal of service, automatic cancellation, or imposition of amendment charges by the relevant airline, carrier, or supplier(s).

YP2, acting solely as an intermediary, shall not be liable for any losses, damages, costs, penalties, or inability to travel arising directly or indirectly from incorrect, incomplete, or inaccurate information provided by you or from the enforcement of supplier or carrier policies relating to name corrections or booking amendments.

8. Additional Conditions

The terms and conditions set out on this site shall apply generally to all travel products, services, and packages offered or facilitated by YP2. In addition, each travel product or service is subject to the specific rules, restrictions, and conditions imposed by the relevant airline, hotel, tour operator, wholesaler, transport provider, or other third-party service supplier (“Suppliers”), which may be displayed on the Site or otherwise made available to the User.

You acknowledge and agree that it is the User’s sole responsibility to obtain, review, and understand all applicable Supplier(s) terms and conditions prior to confirming any booking through YP2, including but not limited to policies relating to cancellations, amendments, no-show charges, fare rules, penalties, and refund restrictions. You further acknowledge that certain discounted or advance purchase products may be subject to substantial amendment or cancellation fees, and in many instances may be non-refundable.

Where any Supplier terms and conditions are not expressly displayed on the Site, you shall contact YP2 or the relevant Supplier to obtain such information prior to proceeding with the booking. Upon confirmation of a booking and completion of payment, you shall be deemed to have accepted and agreed to be bound by all applicable Supplier terms and conditions in addition to the terms of this Agreement.

For any clarifications regarding applicable fees, charges, or conditions, you may contact YP2 through the designated customer support channels prior to confirming the booking.

9. Third Party Information and Links

The site may contain hyperlinks or references to third-party sites, platforms, or resources (“Third-Party Sites”) that are operated and controlled by independent entities and are not under the ownership, management, or control of YP2. YP2 does not monitor, review, or assume any responsibility for the content, accuracy, availability, legality, policies, or practices of any Third-Party Sites, including without limitation any information, advertisements, products, services, updates, or materials contained therein.

The inclusion of any Third-Party Site link is provided solely for your convenience and shall not be construed as an endorsement, sponsorship, recommendation, or affiliation by YP2 with such Third-Party Sites or their operators, owners, successors, or assigns.

YP2 shall not be liable for any loss, damage, or harm of any nature whatsoever arising out of or in connection with your access to, use of, reliance upon, or transmission of information from any Third-Party Site, including any errors, omissions, misrepresentations, viruses, or technical issues. You are advised to independently verify the accuracy, reliability, and suitability of any information obtained from Third-Party Sites prior to placing reliance thereon or engaging in any transaction.

10. User’s Usage of Site/App:

You agree to access and use the site and services solely for lawful purposes and in strict accordance with this Agreement and all applicable laws thereof. You shall be solely responsible for obtaining, maintaining, and securing all devices, software, internet connections, and related resources necessary to access the Site.

The User undertakes that the User shall not host, display, upload, publish, transmit, distribute, or otherwise make available through the Site or any associated application any content or information that:

• is unlawful, obscene, defamatory, pornographic, paedophilic, invasive of privacy, abusive, discriminatory, misleading, fraudulent, or otherwise objectionable;b) infringes or violates any intellectual property rights or proprietary rights of any third party;c) misrepresents the origin of communications, disseminates false or misleading information, or impersonates any person or entity;d) threatens or undermines the sovereignty, security, unity, integrity, or public order of India or any other jurisdiction, or incites the commission of any offence;e) contains viruses, malware, or any code intended to disrupt, damage, or interfere with the operation of the Site or related systems;f) violates any applicable law(s), regulation(s), or legal obligation(s);g) involves unauthorized commercial activities, including advertising, solicitation, pyramid schemes, chain communications, spam, or unsolicited messages;h) attempts to gain unauthorized access to any part of the Site, accounts, systems, or data, or uses another person’s credentials without authorization;i) creates a false identity or otherwise misleads others as to the source of communications;j) interferes with, disrupts, alters, or impairs the functionality or security of the Site; ork) collects or harvests personal information of other users without lawful consent.

The Site may contain links to external or third-party sites which are not owned, operated, or controlled by YP2. YP2 assumes no responsibility for the content, security, accuracy, or practices of such third-party sites, and access thereto shall be at your own risk.

YP2 reserves the right, but not the obligation, to monitor, review, retain, restrict, remove, or disclose any content or information on the Site as it deems necessary to comply with applicable laws, regulatory requirements, legal processes, or governmental requests, or to enforce this Agreement.

YP2 does not control or endorse user-generated communications or content and expressly disclaims all liability arising from such communications or your participation. Any materials made available through communication features may be subject to usage restrictions imposed by the respective rights holders, and you shall be solely responsible for complying with such limitations.

11. Prohibition against Unlawful Use

As a condition precedent to the access and use of the Site and Services, you represent, warrant, and undertake that you shall not use the Site for any purpose that is unlawful, illegal, or prohibited under any applicable laws for the time being in force in India or any other jurisdiction, or in contravention of this Agreement or any applicable policies, whether express or implied.

You further agree not to use the Site in any manner that may damage, disable, disrupt, overburden, impair, or interfere with the proper functioning of the Site or with the access, use, or enjoyment of the Site by any other user or third party.

You shall not attempt to gain unauthorized access to any portion of the Site, systems, networks, data, or content, nor obtain or attempt to obtain any materials or information through any means not intentionally made available by YP2 through the Site.

You agree that the Services and the Site are provided solely for your personal and non-commercial use. You shall not sell, assign, sublicense, trade, resell, exploit, or otherwise commercially benefit from any portion of the Services, site, or content made available thereon.

Without limitation, you shall not reverse engineer, decompile, disassemble, modify, adapt, copy, reproduce, distribute, transmit, publicly display, perform, publish, license, create derivative works from, transfer, or sell any information, software, products, services, or materials obtained through the site, except as expressly permitted herein or under applicable law.

Limited copying or reproduction of site content is permitted solely for personal, non-commercial use, provided that YP2 is clearly acknowledged as the source. For the avoidance of doubt, any bulk, systematic, or wholesale reproduction, copying, extraction, modification, or use of site content for commercial or non-commercial purposes beyond such limited personal use is strictly prohibited.

12. Modification to tour Itineraries by Supplier(s)

In the event that a third-party supplier(s) effects any material modification, rescheduling, substitution, or alteration to a tour, itinerary, or travel service confirmed by the User, the User may, subject strictly to the applicable terms and conditions of such supplier(s), be offered the option to cancel the affected booking without penalty, where permitted by the supplier(s). YP2 does not guarantee the availability of any such cancellation right and shall not be liable for any consequences arising from supplier-imposed changes.

The User’s receipt, acceptance, or use of any tickets, vouchers, exchange orders, confirmations, coupons, or other travel documents shall constitute conclusive acceptance of the applicable supplier terms and conditions and of any modifications, amendments, or substitutions made to the booked travel products or services.

13. Pricing, Discounts, Promotions and Loyalty schemes

All fares, rates, quotations, and prices (Collectively “Prices”) displayed on the Site or otherwise communicated by YP2 are indicative only and are subject to availability at the time of confirmation of the booking. Such prices remain subject to change, withdrawal, or revision by airlines, hotels, and other third-party service providers until full payment is received and the relevant tickets, vouchers, or confirmations are duly issued. Unless expressly stated otherwise, all prices are quoted on a per-person basis.

Prices may exclude applicable taxes, government levies, airport charges, fuel surcharges, booking fees, seasonal supplements, currency conversion fees, and other ancillary costs. The User shall be notified of all applicable charges at the time of booking confirmation. All such taxes and charges remain subject to change at any time prior to issuance of travel documents, and certain airport or departure taxes may be payable directly by the traveller where applicable.

You acknowledge and agree that prices for international and foreign currency-denominated services are subject to fluctuations in exchange rates. YP2 reserves the right to adjust the final payable amount to reflect any variation in foreign exchange rates, government-imposed currency controls, or supplier price revisions occurring prior to the issuance of tickets or service confirmations. After the finalization of the tour package rates, for any hike in entrance fees, fuel cost, guide charges, and other services, you can be charged as extra.

In the event that customer is accompanied by a child above the age of five (5) years, the customer shall be required to purchase the tickets at the applicable regular fare for such child, unless a specific supplier expressly provides otherwise in their respective terms and conditions.

Without prejudice to the foregoing, YP2 and/or the relevant third-party suppliers shall be entitled to revise prices, impose surcharges, or modify payment requirements in the event of any force majeure circumstances, including but not limited to acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government actions, regulatory changes, fuel price spikes, transportation shutdowns, or any other events beyond reasonable control which directly or indirectly increase operational or service costs.

YP2 reserves the right to correct any typographical errors, pricing inaccuracies, system-generated mistakes, or incorrect information displayed on the Site or communicated to the User at any time prior to confirmation of the booking. Where a pricing error occurs, YP2 shall notify the User of the corrected price and provide the option to proceed at such revised price or cancel the booking without penalty, subject to applicable supplier restrictions.

All products, services, fares, schedules, and information displayed on the Site remain subject to change, correction, or withdrawal at any time without prior notice.

YP2 may offer discounts to travellers. Through discounts it intends to promote and retain loyalty of its regular clients. Such discounts are sole discretion of the YP2 and can be refused / withdrawn without notice.

You acknowledge that any special offers, promotional campaigns, discounts, loyalty schemes, or incentive programs made available by YP2 or its partner suppliers shall be governed by additional terms and conditions specific to such offers, promotions, or schemes, which shall apply in conjunction with this Agreement.

Eligibility to avail of any benefit, concession, or incentive under such offers or schemes shall be strictly subject to your full compliance with all prescribed conditions, including without limitation adherence to any stipulated payment schedules, timelines, or transactional requirements.

In the event of your failure to make payment within the specified timeframes or to comply with any applicable promotional terms and conditions, you shall automatically forfeit any entitlement to the benefits of such offer, promotion, or scheme, without any obligation on YP2 to extend, reinstate, or compensate for such benefits.

14. Fees and Charges

YP2’s service fees and charges shall apply to bookings made online or via the YP2 Travel Centre(s). The full details shall be provided upon request. YP2 reserves the right to charge listing fees for certain listings, as well as transaction fees based on certain completed transactions using the YP2 Services. YP2 further reserves the right to alter any and all fees from time to time, without notice.

You shall be liable to pay all applicable charges, fees, duties, taxes, levies and assessments for availing the YP2 Services.

15. Payments Policy

15.1 Pricing and Payment Obligation

All prices displayed on the site and mobile application are indicative and subject to availability and confirmation by the relevant suppliers. By proceeding with a booking, you agree to pay the total amount communicated at the time of confirmation, including base fare, applicable taxes, service charges, convenience fees, surcharges and any additional amounts notified by YP2.

Unless expressly stated otherwise, full payment shall be required at the time of booking.

15.2 Accepted Modes of Payment

YP2 may accept payments through credit cards, debit cards, net banking, UPI, digital wallets and such other payment methods as may be enabled from time to time.

You represent and warrant that the payment instrument used is lawfully owned or duly authorised for use and that sufficient funds or credit facilities exist to complete the transaction.

15.3 Payment Confirmation

A booking shall be deemed confirmed only upon successful receipt of payment by YP2 and issuance of a confirmation communication. YP2 reserves the right to cancel or withhold confirmation in the event of non-receipt of funds, suspected fraud, payment gateway failure or technical error.

15.4 Currency and Exchange Fluctuations

Where services involve foreign currency components, exchange rates applicable at the time of processing shall apply. Any fluctuations, bank charges or conversion fees shall be borne solely by you.

15.5 Advance Deposits for Group Tours and Special Bookings

For group tours, customised itineraries, charter services, corporate travel or high-value bookings, YP2 may require you to pay a non-refundable or partially refundable advance deposit as specified at the time of booking.

The balance amount shall be paid within the timelines communicated by YP2. Failure to pay the balance within the stipulated period may result in automatic cancellation of the booking, forfeiture of the deposit and application of cancellation charges as per the supplier’s policy.

15.6 Taxes and GST Invoicing

All prices shall be exclusive or inclusive of Goods and Services Tax (GST) as specified at the time of booking in accordance with applicable Indian tax laws.

Where GST is applicable, YP2 shall issue a tax invoice containing such details as mandated under GST regulations, subject to receipt of complete and accurate billing information from you.

You agree to provide correct GST details (including GSTIN, legal name and address) at the time of booking if input tax credit is to be claimed. YP2 shall not be responsible for denial of tax credit due to incorrect or delayed information provided you.

Any statutory change in tax rates or imposition of new levies shall be borne by you and may be recovered even after booking confirmation.

15.7 Failed, Duplicate or Erroneous Transactions

In the event of failed or duplicate transactions, the User shall notify YP2 promptly. Refunds, where applicable, shall be processed in accordance with the Refund and Cancellation Policy and subject to confirmation from suppliers.

YP2 shall not be liable for delays attributable to banks, gateways or third-party processors.

15.8 Fraud Prevention

YP2 reserves the right to verify transactions, request documentation, suspend bookings or refuse services where payments appear suspicious, unauthorised or in breach of applicable law.

15.9 Chargeback Handling

You agree to raise any payment dispute directly with YP2 prior to initiating a chargeback with the bank or card issuer. Any chargeback raised without prior notice may result in account suspension and recovery of applicable processing fees, penalties and administrative costs incurred by YP2.

15.10 Non-Refundable Fees

Convenience fees, processing charges, service fees, administrative fees and certain deposits charged by YP2 are non-refundable unless expressly stated otherwise.

16. Right to Amend

YP2 reserves the right to modify payment terms, accepted modes, charges or conditions at any time, with such changes becoming effective upon publication on the site.

17. Passport And Visas

The User and each individual traveller shall be solely responsible for ensuring compliance with all passport, visa, immigration, customs, and health requirements applicable to their travel itinerary, including transit and destination country regulations. All travellers departing from India must hold a valid passport, and it is strongly recommended that such passport have a minimum validity of six (6) months beyond the intended date of return, or such longer period as may be required by the relevant authorities.

Travellers holding foreign passports shall be responsible for obtaining all required Indian re-entry visas or permits prior to departure. While YP2 may, at its discretion, provide general information or assistance regarding travel documentation, such assistance shall be for guidance purposes only and shall not constitute a representation, warranty, or assurance of compliance or eligibility. YP2 shall not be liable for any denial of boarding, entry, or travel arising from failure to meet applicable documentation or health requirements.

18. Disclaimer on Site Content(s), Cookies and Secure Sockets Layer

YP2 has exercised commercially reasonable efforts to ensure that the information, content, and materials made available on the Site are accurate and up to date; however, YP2 makes no representations or warranties, whether express or implied, as to the accuracy, completeness, reliability, or suitability of such content. All information is provided on an “as is” and “as available” basis.

To the fullest extent permitted under applicable law, YP2 shall not be liable for any losses or damages of any nature whatsoever, including without limitation any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with any errors, inaccuracies, omissions, or reliance upon the content of the Site. YP2 further disclaims any liability for data distortion, system failures, transmission errors, technical defects, service interruptions, unauthorized third-party interference, or the presence of viruses or other harmful components.

YP2 reserves the right, at its sole discretion and without prior notice, to modify, update, suspend, or discontinue any content, information, products, services, programs, pricing, or features available on the site at any time.

The Site may utilise cookies, web beacons, and similar tracking technologies (“Cookies”) to collect and store certain information on the User’s device for the purposes of enhancing functionality, analysing usage patterns, delivering personalised content, improving user experience, and facilitating targeted advertisements as permitted by law. Cookies enable the Site’s servers to recognise the User’s browser and may transmit stored data back to YP2 upon subsequent visits.

Certain Cookies may contain or be linked to personal information and may be shared with YP2’s affiliates, group entities, or authorised service providers in accordance with YP2’s Privacy Policy and applicable data protection laws. The User acknowledges that third-party advertisers or service providers may also place Cookies on the User’s device over which YP2 has no control, and YP2 disclaims any responsibility for such third-party Cookie practices.

The User may configure their browser settings to restrict, block, or delete Cookies; however, the User acknowledges that disabling Cookies may limit the availability or functionality of certain features of the Site and may adversely affect the overall user experience.

Notwithstanding the foregoing, YP2 reserves the right to collect, use, and analyse aggregated and anonymised usage data for statistical, operational, marketing, and business purposes, provided that such data does not identify individual Users.

The Site’s online booking functionality employs industry-standard Secure Sockets Layer (SSL) encryption technology to enhance the security of electronic transactions. The User acknowledges, however, that no method of data transmission over the internet is completely secure, and YP2 does not guarantee absolute security of information transmitted through the Site. YP2 may suspend, terminate or limit your access to the Site, effective immediately, if, in a reasonable opinion, you breach any of these terms. YP2 may at any time suspend, limit or terminate:

•any service provided on the Site; or

•all access and use of the Site.

19. Breach

Without prejudice to any other rights or remedies available to YP2 under this Agreement or applicable law, YP2 reserves the right, at its sole discretion and without prior notice, to restrict, suspend, or terminate your access to the site and Services, limit User activities, remove or disable any listings or content, issue warnings to other users, and/or refuse present or future use of the site, where:

(a) you breach or are reasonably suspected of breaching this Agreement, the Terms of Service, or any policies or documents incorporated herein by reference;

(b) YP2 is unable to verify, validate, or authenticate any information or documentation provided by the User;

(c) YP2 reasonably believes that your conduct may infringe the rights of any third party, violate any applicable law or regulation, or expose YP2, service providers, or other users to legal, financial, or reputational risk.

YP2 may, at its sole discretion, reinstate any suspended User subject to such conditions as it deems appropriate.

Where your account has been terminated or suspended indefinitely, you shall not re-register, attempt to re-register, or access the site or Services in any manner unless expressly authorised in writing by YP2.

Notwithstanding the foregoing, in the event of any breach of this Agreement or applicable policies, YP2 reserves the right to recover all outstanding amounts owed by the User to YP2 and/or third-party service providers and to initiate civil, criminal, or other legal proceedings as deemed necessary to protect its rights and interests.

20. Photographs and illustrations

Photographs and illustrations and other promotional material on this Site are for promotion purposes only. They do not represent any benefit that will be included in any arrangements made by you.

YP2 may provide you with content such as sound, photographs, graphics, video or other material contained in sponsor advertisements or information. This material may be protected by copyrights, trademarks or other intellectual property rights and laws. You may use this material only as expressly authorised by YP2 and shall not copy, transmit or create derivative works of such material without express authorisation from YP2. You acknowledge and agree that they shall not upload, post, reproduce or distribute any content on or through the Site that is protected by copyright or other proprietary right of a third party, without obtaining the permission of the owner of such right. Any copyrighted or other proprietary content distributed on or through the Site with the consent of the owner must contain the appropriate copyright or other proprietary rights notice. The unauthorised submission or distribution of copyrighted or other proprietary content is illegal and could subject the User to personal liability or criminal prosecution.

21. Intellectual Property Rights

Unless expressly stated otherwise, all intellectual property rights, including without limitation copyrights, trademarks, service marks, trade names, logos, designs, text, graphics, software, and other content displayed on or made available through the Site (“Content”), are owned by or licensed to YP2 and are protected under applicable intellectual property laws. All rights not expressly granted herein are expressly reserved.

YP2 grants the User a limited, revocable, non-exclusive, non-transferable license to access and use the Site and Content solely for the User’s personal and non-commercial purposes, subject at all times to compliance with this Agreement.

Except as expressly permitted under applicable law or with YP2’s prior written consent, the User shall not:

a) copy, reproduce, modify, adapt, publish, display, transmit, distribute, create derivative works from, sell, license, or otherwise exploit any part of the Site or Content for any commercial, competitive, or unauthorized purpose;

b) use, register, or attempt to register any trademark, service mark, trade name, logo, or domain name that is identical or confusingly similar to any mark owned or used by YP2;

c) use any YP2 trademark in connection with goods or services not provided by YP2, in a manner that is misleading, deceptive, or likely to cause confusion, or in any manner that disparages or harms YP2’s reputation or goodwill; or

d) remove, alter, or obscure any copyright, trademark, or proprietary notices contained on the Site or Content.

The inclusion of any third-party names, trademarks, logos, or materials on the Site is for identification or descriptive purposes only and shall not be construed as an endorsement, sponsorship, affiliation, or ownership by YP2. All such third-party intellectual property remains the property of its respective owners.

Any unauthorized use, infringement, or misuse of YP2’s or its licensors’ intellectual property rights shall constitute a material breach of this Agreement and may result in termination of access, injunctive relief, damages, and other remedies available under applicable law.

22. Disclaimer of Warranties, Exclusion(s) and Limitation of Liability

YP2 does not warrant, represent, or guarantee that the Site or any part thereof shall be available, accessible, uninterrupted, timely, secure, or error-free at all times. YP2 shall not be liable for any losses, damages, costs, or expenses arising from the unavailability of the Site, delays in access, system outages, maintenance, technical failures, or other interruptions, whether temporary or permanent.

To the maximum extent permitted under applicable law, all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, and availability, in relation to the Site, Services, and information provided therein, are hereby expressly disclaimed and excluded. Where any warranty or condition is implied by law and cannot be lawfully excluded, such term shall be deemed included in this Agreement; however, YP2’s liability for breach of such term shall, to the extent permitted by law, be limited, at YP2’s sole discretion, to either the re-supply of the relevant services or the payment of the reasonable cost of having such services re-supplied.

To the fullest extent permitted by law, YP2 and its directors, officers, employees, affiliates, agents, and representatives shall not be liable under any circumstances, whether in contract, tort (including negligence), strict liability, or otherwise, for any loss, damage, expense, or claim arising out of or in connection with:

a) Your access to or use of the Site or Services;

b) any content, information, communications, or materials posted or transmitted by third parties, including unlawful, defamatory, misleading, or offensive material;

c) any failure, delay, suspension, or termination of the Site or Services;

d) any products, services, offers, or information supplied, displayed, or advertised on or through the Site; or

e) any reliance placed on the Site or its content.

You acknowledge that access to and use of the Site is at the User’s sole risk. YP2 does not warrant that the Site or any materials downloaded therefrom shall be free from viruses, malware, Trojan horses, or other harmful components, nor that such use will not result in loss of data or damage to devices or systems.

YP2 shall not be liable for any losses or damages arising from unauthorized access to, alteration of, or modification of Site content by third parties.

YP2 has no liability for any act, omission or default, whether negligent or otherwise, of airlines, car rental operators, ferry companies, hoteliers, tour operators or any other supplier or third party.

We have no liability for any loss or damage occasioned by the negligence, act or omission of any supplier or other third party. We reserve the right to cancel or modify itineraries bookings where circumstances require.

Any claim, dispute or legal proceeding arising out of or relating to the Services or this Agreement must be initiated within twelve (12) months from the date of occurrence of the cause of action, failing which such claim shall be deemed permanently barred.

In circumstances where liability of YP2 cannot be excluded, such liability is limited to the value of the purchased travel arrangements. YP2 reserves the right to decline any booking.

Nothing contained in this Agreement shall be construed as limiting or excluding any rights of the User which cannot be lawfully excluded under the Consumer Protection Act, 2019 or other applicable laws. To the extent permissible, YP2’s liability shall remain restricted in accordance with the limitation provisions herein.

23. Rights to Use Information and Materials

YP2 is committed to safeguarding the privacy and personal information of its Users in accordance with applicable data protection laws and its Privacy Policy, which forms an integral part of this Agreement (“Privacy Policy”). The Privacy Policy sets out the manner in which YP2 collects, uses, stores, discloses, and protects personal information provided by Users. Where you post, upload, transmit, or submit any comment, feedback, suggestion, idea, review, or other materials in connection with the Site or Services (“User Submissions”), you hereby grants YP2 a perpetual, irrevocable, royalty-free, worldwide, transferable, and sublicensable right to use, reproduce, modify, adapt, publish, distribute, display, and communicate such User Submissions in any form or medium, subject at all times to YP2’s obligations under its Privacy Policy and applicable law.

You acknowledge and agree that certain third-party service providers, including but not limited to airlines, hotels, accommodation providers, transportation companies, and other travel partners, may be located outside India and may be subject to data protection standards that differ from those applicable in India. While YP2 endeavours to engage suppliers that comply with applicable privacy regulations, YP2 does not warrant that overseas third parties maintain equivalent levels of data protection.

The Site may contain links to external sites operated by third parties. Upon accessing such sites, you shall be subject to the respective privacy policies and practices of such third parties, which may differ from those of YP2. YP2 encourages you to review such policies and disclaims any responsibility for the privacy practices or content of third-party sites.

24. Insurance

YP2 recommends that you take out travel insurance. YP2’s staffs are trained to offer you the best policy for your travel needs. Please note that you will be required to pay your insurance premium at the same time as your deposit.

25. Privacy Policy

You shall also refer to YP2's Privacy Policy made available on the site. By using the site, you agree to the terms of the Privacy Policy and accordingly consents to the use of your personal information by YP2 and its affiliates in accordance with the terms of the Privacy Policy.

26. Cancellation Policy

All travel bookings facilitated by YP2 are governed by the cancellation, amendment, and refund policies of the respective airlines, hotels, tour operators, transport providers, and other third-party service suppliers (“Suppliers”), in addition to the terms of this Agreement. YP2 acts solely as an intermediary and does not control or determine Supplier cancellation conditions.

26.1 User-Initiated Cancellations

All cancellation or modification requests must be submitted in writing through YP2’s designated support channels and shall take effect only upon written acknowledgment by YP2. Applicable cancellation charges and amendment fees shall be imposed in accordance with the relevant Supplier’s terms and fare rules.

26.2 Cancellation Charges and Non-Refundable Services

You acknowledge that:

• certain fares, packages, promotional offers, and advance-purchase bookings may be partially refundable or non-refundable;
• Suppliers may impose escalating cancellation penalties based on proximity to the travel date or booking conditions; and
• YP2 may levy a separate service or administrative fee for processing cancellations, as disclosed at the time of booking.

26.3 Refund Processing Timelines

Where a refund is permitted under applicable the Supplier policies:

• YP2 shall initiate the refund request with the Supplier within .. to … business days of receiving a valid cancellation request from the User;
• Upon receipt of the refunded amount from the Supplier, YP2 shall process the refund to the User’s original mode of payment within …. to …. business days;
• In most cases, the overall refund cycle may take approximately .. to .. business days, depending on Supplier processing timelines, banking procedures, and payment gateway settlements;
• YP2 shall not be liable for delays attributable to Suppliers, financial institutions, or third-party payment processors.

26.4 Supplier Cancellations or Schedule Changes

In the event a Supplier cancels, reschedules, or materially modifies a booked service, any refund, credit, or alternative arrangement shall be subject strictly to the Supplier’s applicable policies and availability. YP2 shall facilitate communication but assumes no responsibility for Supplier decisions.

26.5 No-Show and Partial Utilisation

Failure to avail any booked service in whole or in part, including no-shows, late arrivals, or early departures, shall ordinarily result in forfeiture of the booking amount unless otherwise expressly permitted by Supplier terms. In the event of cancellation of partially utilized tickets, upfront discount and promo code discount availed at the time of booking would be deducted.

26.6 Force Majeure Events

Cancellations arising from circumstances beyond reasonable control — including natural disasters, pandemics, governmental actions, strikes, transport shutdowns, or regulatory changes — shall be governed by the Supplier’s force majeure policies. Refunds are not guaranteed unless received from the relevant Supplier.

26.7 User Acknowledgement

By confirming a booking and making payment, the User acknowledges and agrees that cancellation and refund entitlements are primarily determined by Supplier policies and that YP2 shall not be liable for non-refundable amounts or penalties imposed by third parties.

27. Refund Policy

All refunds, where permitted, shall be governed strictly by the cancellation and refund policies of the respective airlines, hotels, tour operators, transport providers, and other third-party service suppliers (“Suppliers”). YP2 shall process any refund only upon actual receipt of the refunded amount from the relevant Supplier and shall not be responsible for delays, reductions, or non-receipt attributable to such Supplier actions or timelines.

Approved refunds shall be credited exclusively to the original mode of payment used by the User at the time of booking. Refund processing may require a minimum of fifteen (15) business days or such longer period as may be necessitated by Supplier procedures, banking institutions, or payment gateway providers.

Any convenience fees, service charges, administrative fees, or processing fees collected by YP2 at the time of booking shall be strictly non-refundable unless expressly stated otherwise in writing.

In the event of any refund for partially utilised tickets or services, all promotional benefits, upfront discounts, cashback offers, or coupon-based concessions applied at the time of booking shall be reversed and deducted from the refundable amount in accordance with applicable Supplier policies.

To the maximum extent permitted under applicable law, the total refund payable by YP2 to the User shall not exceed the net amount actually received by YP2 from the relevant Supplier in respect of the cancelled or modified service, after deduction of applicable taxes, penalties, and non-refundable fees (“Maximum Refund Cap”).

In the event you initiate a chargeback, payment dispute, or reversal request with a bank, card issuer, or payment service provider in respect of any transaction processed through the Site, you agree to first notify YP2 and provide a reasonable opportunity for resolution in accordance with this Agreement. Where a chargeback is raised without valid grounds or in violation of Supplier policies, YP2 reserves the right to contest such chargeback and to recover from you any costs, penalties, administrative expenses, or losses incurred as a result thereof. Any successful refund already processed by YP2 may be reversed or adjusted if a parallel chargeback is initiated or upheld.

Upon commencement of the tour and/or utilisation of any booked travel service, no refund, reimbursement, or credit shall be permitted in respect of any unused, partially used, or forfeited services, irrespective of the reason, including but not limited to early departure, no-show, illness, change of itinerary, force majeure events, or any of your personal circumstances.

28. Force Majeure Policy

YP2 shall not be liable for any failure, delay or interruption in the performance of its obligations under this Agreement where such failure or delay arises from events beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics or epidemics, earthquakes, floods, storms, fires, war, terrorism, civil unrest, riots, strikes or labour disputes, government actions, orders or regulations, closure of airports or borders, cancellation of transportation services, breakdown of utilities or communication systems, technical failures, or any other event of a similar nature (“Force Majeure Event”).

During the continuance of a Force Majeure Event, YP2’s obligations shall be suspended to the extent affected, and YP2 shall be entitled to modify itineraries, substitute services, revise prices (where supplier costs increase), reschedule travel, or cancel affected bookings without liability, subject always to the applicable policies of service providers.

You acknowledge that refunds, credits or rescheduling (if any) in Force Majeure circumstances shall be strictly subject to the terms and conditions of the respective airlines, hotels and third-party service providers, and YP2 shall not be responsible for any amounts not refunded by such providers.

YP2 shall use reasonable efforts to notify you on the occurrence of a Force Majeure Event and its anticipated impact; however, failure to provide timely notice shall not give rise to liability.

If the Force Majeure Event continues for a prolonged period making performance commercially impracticable or impossible, YP2 reserves the right to terminate the affected booking without further obligation, save as expressly provided under the supplier refund policies.

29. User’s Obligations and User Account

In consideration of your access to and use of the site and Services, you represent and warrant that you are of legal age and possesses the legal capacity to enter into a binding contract, and is not prohibited or restricted from accessing the site or availing the Services under the laws of India or any other applicable law.

You shall, at your sole cost and expense, procure and maintain all equipment, devices, software, and internet connectivity necessary to access the site and use the Services, including but not limited to a computer, modem, and internet service. You acknowledge that access to the Services may involve third-party charges, including telecommunications and internet service provider fees, which shall be borne exclusively by the User.

You further acknowledge that the Services may include service-related communications, administrative messages, and announcements from YP2. The Services are provided on an “as is” and “as available” basis, and YP2 disclaims all responsibility for any deletion, delay, mis delivery, failure to store communications, or loss of personalised settings or data.

User registration on the site is optional. Where you elect to register, upon completion of the registration process you shall be issued a unique user identification and password. You agree to maintain strict confidentiality of such credentials and shall be solely responsible for all activities, transactions, and communications conducted through your account.

You shall not use the account credentials of any other person without lawful authorization and shall immediately notify YP2 of any unauthorised access or suspected breach of security. You shall further undertake to log out at the end of each session. YP2 shall not be liable for any loss, damage, expense, inconvenience, or harm arising from the User’s failure to comply with these security obligations.

You agree to provide true, accurate, current, and complete information, including details relating to the User and any beneficiaries, as required during registration or booking (“Registration Data”), and to promptly update such information to ensure its continued accuracy.

In the event you provide any information that is false, inaccurate, outdated, or incomplete, or where YP2 reasonably suspects the same, YP2 reserves the right, without prejudice to any other remedies, to suspend or terminate your account and deny access to the site and Services, whether current or future.

You hereby consent to YP2 disclosing Registration Data to third-party service providers, partners, and vendors to the extent reasonably necessary for the performance, processing, and fulfilment of the Services, subject to applicable data protection laws and YP2’s Privacy Policy.

30. Event of failed transactions

In certain circumstances, a payment transaction may fail due to technical, banking, network, or third-party service provider issues, and your bank account, credit card, or other payment instrument may be debited without successful confirmation or issuance of a booking, ticket, or service.

In the event of any such debit without corresponding confirmation, you are required to promptly contact YP2’s customer support for verification of the transaction status prior to initiating any subsequent booking or payment.

Any amounts debited in respect of failed or incomplete transactions shall be processed for reversal or refund in accordance with YP2’s Refund Policy and subject to confirmation from the relevant payment gateway, financial institution, or supplier.

31. Relationship between YP2 and User:

Nothing contained in this Agreement, the Terms and Conditions, notices, the site content, or any linked third-party platforms shall be construed as creating any partnership, joint venture, employment, fiduciary, or agency relationship between you and YP2. Neither party shall have any authority to bind, represent, or incur obligations on behalf of the other in any manner whatsoever.

Notwithstanding the foregoing, to the limited extent necessary for the performance of the Services, you are hereby expressly authorising YP2 and its authorised agents to access designated third-party sites or supplier platforms, whether specified by you or accessed on your behalf, solely for the purpose of retrieving, confirming, or processing travel-related information and bookings. For such limited purpose only, YP2 shall be deemed to act as your agent.

32. Headings

The headings and subheadings herein are included for convenience and identification only and are not intended to describe, interpret, define or limit the scope, extent or intent of this Agreement or the right to use the site by you herein or any other section or pages of the Site or any Third-party Sites in any manner whatsoever.

33. Interpretation of Number and Genders

The terms and conditions herein shall apply equally to both the singular and plural form of the terms defined. Whenever the context may require, any pronoun shall include the corresponding masculine and feminine. The words “include”, “includes” and “including” shall be deemed to be followed by the phrase “without limitation”. Unless the context otherwise requires, the terms “herein”, “hereof”, “hereto”, “hereunder” and words of similar import refer to this Agreement as a whole.

34. Indemnification

You agree to indemnify, defend and hold harmless YP2 from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by YP2 that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to this Agreement.

35. Severability

If any provision of this Agreement is held by a court of competent jurisdiction or other competent authority to be invalid, illegal or unenforceable, in whole or in part, such provision shall be deemed severed to the extent of such invalidity or unenforceability, without affecting the validity, legality or enforceability of the remaining provisions of this Agreement, which shall continue in full force and effect.

36. Notices

All notices, demands, communications and other correspondence under this Agreement shall be in writing and in the English language and shall be deemed to have been duly given when delivered personally, sent through a recognised courier or commercial messenger service, dispatched by registered or certified mail (with acknowledgment of receipt), transmitted by electronic mail or facsimile with confirmation of successful transmission, or communicated through in-app notifications, user dashboards, or postings on the site.

Notices shall be addressed as follows:

a) if to YP2, at the address displayed on the site or such other address as YP2 may designate from time to time;

b) if to an unregistered User, at the postal address and/or email address provided at the time of availing any Service;

c) if to a registered User, at the postal address, email address and/or contact details provided during registration.

Any notice shall be deemed to have been received within forty-eight (48) hours of dispatch, transmission or posting, as applicable, except where an electronic communication is returned as undeliverable or the sending party has actual knowledge that delivery has failed.

You agree to promptly notify YP2 in writing of any change in contact details, including postal address, email address or phone number. In the absence of such notification, any notice sent to the last recorded contact details shall be deemed validly served, and YP2 shall not be liable for any consequences arising from the User’s failure to update such information.

37. Customer Success, Support and Escalation

YP2 shall use commercially reasonable efforts to provide customer success assistance and technical support to Users in relation to the Services, in accordance with its support policies as may be amended from time to time. Such support may include onboarding assistance, service-related guidance, troubleshooting, and responses to inquiries through communication channels designated by the YP2.

Support shall be provided on a best-efforts basis and does not constitute a guarantee of uninterrupted, secure, or error-free Services. YP2 does not warrant specific response or resolution timelines unless expressly agreed under a separate service level agreement.

Escalation Procedure

In the event a User is dissatisfied with the initial support provided, the User may escalate the issue in accordance with the following procedure:

• First Level: Submission of the concern to the YP2’s customer support team through the prescribed support channels;
• Second Level: If unresolved within a reasonable timeframe, escalation to the designated customer success manager or supervisory team of the YP2;
• Final Level: Further escalation to the YP2’s grievance officer, whose decision shall be considered final subject to applicable law.

YP2 shall use reasonable efforts to address escalated matters in a timely manner; however, the User acknowledges that resolution timelines may vary based on complexity, nature of the issue, and operational constraints.

YP2 reserves the right to modify its support structure and escalation process at its discretion from time to time. YP2 shall not be liable for any loss or damage arising from delays or inability to resolve issues through the support or escalation process, except as required under applicable law.

38. Governing Law

This Agreement incorporated herein shall be governed by and construed in accordance with the laws of India, without regard to principles of conflict of laws. Subject to any applicable dispute resolution mechanism provided herein, the courts at Mumbai shall have exclusive jurisdiction over all disputes, claims or proceedings arising out of or in connection with this Agreement, the site and the Services.

39. Suggestions & Comments

You may write to us with your suggestions at: yourpartypassport@gmail.com

40. Contact and Grievance Redressal

For any concerns, requests or grievances relating to your personal data, you may write to our designated Grievance Officer at:

Email: yourpartypassport@gmail.com · Phone: +91 93729 14275

Address: 1803 B Wg Shila Bina CHS Ltd, Ekshar Road

Borivali West, Mumbai – 400091, India

Working Hours: Monday to Friday or Saturday (xx:xx to xx:xx)